Biblioteca do ISEL

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Biblioteca do ISEL

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Winning behavior : what the smartest, most successful companies do differently / Terry R. Bacon, David G. PughPublication: New York : AMACOM - American Management Association, 2003Description: XV, 352 p. : il. ; 24 cm.Availability: Items available for loan: [BAC. 658] (1).

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Handbook of total quality management / Christian N. MaduPublication: Dordrecht : Kluwer, 1998Description: XXXII, 801 p. : il. ; 24 cm.Availability: Items available for loan: [MAD. 658.5] (1).

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Total quality management : strategies and techniques proven at today's most successful companies / Stephen George, Arnold WeimerskirchPublication: New York : John Wiley & Sons, 1998Description: XVIII, 254 p. : il. ; 26 cmAvailability: Items available for loan: [GEO. 658.5] (1).

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