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Qualidade no serviço ao cliente / William B. Martin

Main Author: MARTIN, William B.Publication: Lisboa : Monitor, 1989Description: V, 94 p. : il. ; 26 cmISBN: 972-9413-22-3.Series: Gestor EficazSubject - Topical Name: Gestão | Recursos humanos | Atendimento de qualidade
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Item type Current location Call number Status Date due Barcode Item holds
Livro Biblioteca do ISEL MAR. 658.3 (Browse shelf) Available 1017465
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